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Governance & transparency

Complaints Policy

How applicants can raise and escalate a service complaint.

Published by CNT INTEGRATED SERVICES PRIVATE LIMITED. Effective 21 August 2026.

How to complain

Applicants may raise queries, service concerns, or escalation requests directly through the applicant portal or by submitting an enquiry through the official website form with your applicant reference, relevant dates, and requested outcome.

Response

  • We aim to acknowledge within 2 business days.
  • We aim to provide a substantive response within 10 business days or explain the additional time needed.
  • Reply requesting management review if you remain dissatisfied.
CIN: U62011KA2026PTC219965No. 824, 1st Block, 5th A Cross, HRBR Extension, Kalyan Nagar, Bengaluru, Karnataka, 560043